Home

CAC's Coronavirus
/COVID-19 Response Plan;
What You Can Do
What we know: CAC clients are a vulnerable population and critically need healthy food and supplies from CAC’s pantry and other emergency services. With schools closed, food from CAC’s pantry is even more important for families. We anticipate a greater long-term need for CAC services, including food as well as emergency rent and utilities assistance, as hours and jobs are lost. CAC has adjusted service days, hours and procedures to still distribute food yet minimize exposure for clients, volunteers and staff. We anticipate these procedures in place during the
Kansas City, Mo., State of Emergency.

DONATE

CAC staff is implementing the following procedures,
beginning Monday, March 22.

Pantry -

Clients must make a food appointment by calling 816-763-3277 x 100. LEAVE ONE MESSAGE. Your call will be returned. If you need food but do not have transportation, say that in the message.
Appointments are now available 9 am - 3 pm, Monday, Tuesday and Friday.
Staff will call clients to confirm pantry appointments.
Staff will update client MAACLink information by phone, instead of having clients come in to fill out and update forms.
Two parking spots in front of the building will be reserved for pantry pick up.
Drive up to CAC at your appointment time. Staff and volunteers will have food prepacked and will deliver it to your car. Please stay in your car.
Staff/volunteers will sign off on form that food was delivered.

Happy Bottoms -

Happy Bottoms clients are now served Thursdays only, 10 am - 2 pm.
Clients can call in, provide name and children's ages, then come to CAC's front door to pick up diapers and pull-ups. We will also respond to clients buzzing from the front door.

Clothing Closet –

To minimize traffic in CAC, the CAC clothing closet will be closed during this time.
CAC will also stop accepting clothing donations during this time.
Volunteers will be available to respond to emergency needs, such as fire victims needing clothing or someone needing interview clothing.

Emergency Assistance –

CAC will use email, fax and phone documentation to process assistance as much as possible without requiring clients to come in to CAC.

Family Stability Initiative –

CAC staff is developing school family referrals, forms, community resources and the CAC’s processes.
The FSI client management may be impacted by how long Hickman Mills students are out of school.

Donations/What YOU Can Do –

CAC ALWAYS needs toilet paper and hygiene items including hand sanitizer, soap, household cleaner - those items will be more critical now as our clients may not be able to purchase any or certainly stock up.
Nonperishable food is also greatly appreciated and can be dropped off outside CAC's front door without coming in to the building. If it is raining, please tie in a plastic bag.
Please DO NOT leave donations outside our gate.
Funds donations are always critical. Checks can be mailed to CAC, 10901 Blue Ridge Boulevard, Kansas City, MO 64134, or donate online here.

Thank you for your patience and support as we all find our way through this challenging time.

For more information or questions, please contact Rachel Casey, 816-763-3277 x 103, rachel.casey@cackc.org.
Call cell 816-682-2356 in case of emergency.

THANK YOU.

Community Assistance Council is a 501(c)(3) nonprofit charitable organization. Donations are tax-deductible. Tax ID # 23-7439079.

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 ( TTY). USDA is an equal opportunity provider and employer.

Find Information